The crystallised layer you’re noticing is most likely due to the natural ingredients in our cold-processed soaps, especially in formulations that contain higher amounts of butter or glycerin. These natural components can sometimes form harmless crystals on the surface when exposed to air, temperature changes, or humidity. This does not affect the soap's quality, safety, or performance. You can continue using it as usual or rinse the soap under water to remove the crystal layer before use. This is one of the signs of a truly natural, chemical-free soap.