Payment Gateway

We've partnered with CC Avenue, a trusted and secure payment gateway, to ensure your online transactions are safe and protected. You can make payment with UPI, Debit Card, Net Banking, Wallet and Credit Card with automatic order confirmation.

Manual Payment Method

In case you face any issue with payment gateway we have other payment methods available to complete your order. You just need to transfer through below method and send us the screenshot of the payment at WhatsApp 708.798.4000 or email at care@satopradhan.com

• UPI ID
  Satopradhan.ibl
• QR CODE
  
• BANK TRANSFER
  Account no:
  7087984000
  Bank Name
  Kotak Mahindra
  IFSC
  KKBK0000958
  Account Name
  Satopradhan Private Limited

COD (Cash on Delivery)

For our local customers or in exceptional cases, we offer Cash on Delivery (COD) as a payment option. Please note that COD cannot be combined with any ongoing discount offers.

If you prefer COD in Amritsar, simply opt for Cash on Delivery as your preferred payment during checkout. If you are outside Amritsar and wish to avail of COD, please note that the COD option is unavailable on the front end. To proceed, contact us via WhatsApp at 708.798.4000 or care@satopradhan.com. We will promptly check the availability of COD for your address.

What If the payment not Accepted?

Please try again in a little while. If the payment is still not accepted, please verify your account balance, whether the amount is debited or not. If the issue persists, please contact us at care@satopradhan.com to notify us about the problem. We will manage the order manually for you.

Refund

Upon approval of your refund, we automatically initiate the process through Razorpay, our trusted payment gateway. Please allow 24-48 hours for the refund to reflect in your account; however, if after 48 hours you haven't received it, kindly reach out to us at care@satopradhan.com. 

In your email, include essential details such as the order number, refund amount, and refund initiation date. Our dedicated support team will promptly investigate the issue and ensure your refund is processed correctly.

Need Assistance?

If you have any questions or encounter issues with the payment process, our customer support team is here to help. Contact us at care@satopradhan.com or call 708.798.4000

Thank you for choosing Satopradhan.We value your trust and strive to provide a seamless and secure shopping experience.