Cancellation

If you wish to cancel your order, please initiate the cancellation within 2 hours of the confirmed order creation. After that, order processing will commence and cancellation will not be possible. You can inform us about the cancellation by sending a WhatsApp message on 7087984000 or email at care@satopradhan.com. We will cancel your order and refund the amount if you have already made the payment.

Returns

Please note that we do not offer returns. Kindly read the detailed information about various resources mentioned on the website carefully before ordering them and please feel free to contact our team in case of any doubts.

Replacement & Refund

If you have received your order in a damaged or broken state, kindly send us a photograph of the damaged or broken item on the same day of delivery. If it has been damaged during delivery, then we will send you a replacement upon verification. If it’s quality is not upto the mark, we will initiate a replacement or refund upon verification, as per your convenience. Please note that we value your trust more than anything else!