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We offer nationwide Delivery across India. Our dedicated team operates from our warehouse in Amritsar, Punjab, ensuring our products reach every corner of the country. To enhance your shipping experience, we have partnered with leading courier services, including BlueDart, Delhivery, Amazon, DHL & DTDC.
Standard Shipping
Delivery time may vary based on your location and the distance from our warehouse. To ensure transparency, here is a breakdown of our standard shipping times for different regions:
- Local Delivery (Amritsar): Same day (If we receive it within working hours)
- Regional Delivery (within Punjab): 1-3 days
- Zone Deliveries (Haryana, Delhi, Noida): 3-4 days
- Major Cities (Mumbai, Pune, Bangalore): 3-5 days
- Rest of India: While many orders are delivered sooner, please allow up to 6-8 days, depending on the distance.
Remember that these are only estimates; Delivery might be faster or face slight delays due to unforeseen factors.
Delays in Standard Shipping
Orders are typically delivered within 8 days from the date of dispatch. In rare cases where unforeseen delays occur, our courier partner may require an additional 5-day grace period. If your order has not been delivered within 13 days of dispatch (excluding delays caused during the monsoon season or other force major events), it will be considered lost. In such cases, on the 14th day, we will either dispatch a replacement via express shipping or issue a full refund.
Please note that express shipping is not available for orders containing liquids, as it increases the risk of damage during transit. If a replacement order contains liquid products, it will be shipped via our standard shipping service instead.
During the monsoon season, delivery timelines may be slightly longer than usual due to adverse weather conditions and courier network disruptions. We appreciate your patience and understanding during this period.
While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by circumstances beyond our control, including natural disasters, severe weather, curfews, government actions, war, public holidays, or other force major events.
International Shipping
We’re pleased to offer international shipping through our trusted logistics partner, DHL. While we strive to make our products available worldwide, shipping availability may vary depending on your country's import regulations and customs policies.
To check whether we can ship to your location, please fill out this form or send us a WhatsApp message at +91 70879 84000 with the list of the products you'd like to order (excluding liquids, oils, and flours), along with your complete shipping address.
Once we receive your details, our team will confirm shipping availability and share an estimated shipping cost based on your order's weight and destination.
Estimated international delivery time is 5–8 working days after dispatch, subject to customs clearance and local courier operations.
Please note that international orders cannot be placed directly through our website. To place an international order, simply contact our team on WhatsApp at +91 70879 84000, and we'll be happy to assist you throughout the process.
How We Process Your Order
We aim to dispatch all orders on the same day when placed before 4:30 PM on working days. However, before dispatch, every order goes through a careful verification process to ensure accuracy and avoid delivery issues.
Order Confirmation
Once your order is placed, you will receive an automatic confirmation email and WhatsApp message acknowledging receipt of your order. Our team will then begin the verification process.
Order Verification
As part of our fulfilment process, we carefully verify the details provided, including your name, phone number, email address, and shipping address.
If we notice any missing or incorrect information, our team will reach out to you for clarification. In some cases, dispatch may be delayed if we are unable to connect with you or receive the required details.
Packaging & Dispatch
Once your order is verified, our team carefully packs it to ensure it reaches you safely and in perfect condition.
We are committed to reducing our environmental impact and using plastic-free, compostable, and biodegradable packaging wherever possible. For products that require additional protection where compostable alternatives are not suitable, we use recyclable packaging options that are designed to minimize environmental impact.
During certain situations, such as the monsoon season, additional protective measures may be required to prevent damage during transit. This may include securing outer packaging with protective wrapping as recommended by our courier partners. Even in such cases, we choose more responsible alternatives wherever possible.
After packaging, your order is dispatched promptly. Occasionally, dispatch timelines may be affected due to extended verification, public holidays, or courier pickup schedules.
Order Tracking
Once your order is dispatched, we will keep you updated through email and WhatsApp with your tracking details. You can use the tracking link provided through WhatsApp to monitor your shipment's progress.
Please note that tracking information may take 24–48 hours to become active, depending on the courier partner's system. You can also track your order anytime by logging into your account on our website here
Our team personally monitors shipments and follows up with courier partners whenever required to help ensure your order reaches you safely.
Additional Shipping Information
Shipping Charges
Shipping charges are calculated based on the total value of your order:
- Orders between ₹0 – ₹599 → Shipping charge of ₹50
- Orders between ₹600 – ₹1499 → Shipping charge of ₹70
- Orders above ₹1500 → Free Shipping
Cash on Delivery (COD)
Cash on Delivery is available with an additional ₹60 COD fee. This fee is charged separately and is added over and above the applicable shipping charges. For a faster and smoother delivery experience, we recommend choosing Prepaid whenever possible. If this is your first order and you have any concerns about placing a prepaid order, please don't hesitate to call or WhatsApp our team. We'll be happy to answer your questions and assist you with complete transparency so you can order with confidence.
If you choose Cash on Delivery (COD), we kindly request that you do so only if you are confident that you will be available to respond to the courier partner's calls and receive the parcel.
When a COD order is refused, remains undelivered due to non-response, or is returned to us, we incur significant two-way shipping and handling costs. To help us continue offering this service fairly, we reserve the right to decline future COD orders from customers who refuse or do not accept their COD deliveries.
Address Accuracy
Please ensure that your delivery address is complete and accurate, including the correct phone number and PIN code.
Addresses located in remote areas or on the city outskirts may require additional delivery time. In rare cases, if the courier partner requests self-collection from their nearest office, please contact us on WhatsApp, and our team will assist you.
Seasonal Delays
During peak seasons, festive periods, and the monsoon season, deliveries may take slightly longer due to increased shipment volumes or weather-related delays. We appreciate your patience and understanding during such times.