Limited time surprise Monsoon Offer w.e.f. 2nd July! Free Standard Shipping on Minimum Order Value of ₹1500.

SHIPPING POLICY

All about How, When and Where we offer our Shipping services.

Shipping policy of Satopradhan by vecras.com


Shipping Location


We currently ship anywhere in India, except a few locations where courier delivery services are suspended due to COVID-19. Your resources are shipped from our warehouse located in Amritsar, Punjab. We do not ship internationally at this time.
All the orders opting for standard delivery will be delivered to you through the Delhivery courier service and those opting for express delivery through Blue Dart. We do not provide same-day and overnight shipping services. All our efforts will be made to ensure reliable shipping of your order.


Shipping Duration


Our regular turnaround time is between 5-7 business days for standard delivery and 2-3 business days for express delivery. Typically, it depends upon your delivery address and the items you are interested in. Usually, It takes 1-2 business days to deliver orders to our local customers. As soon as your order is processed, it will be shipped out and you will receive an email from our courier partner to track your order.


Order Tracking


You will receive a confirmation email once your order has been processed to the email address provided at the time of placing the order. When your order has been shipped, you will receive an e-mail from our courier partner including your tracking details. Please allow 1-2 days for the tracking information to show as in rare cases it may take some time to update.



Order Damage


We are not responsible for missing/late deliveries due to curfews, the act of government, acts of nature, acts of war, or public holidays. The resources are packed and shipped with full caution, we will not be responsible for any mis-delivery or mishandling of the package by the receiver of the order.


In case of any damage to the package during transit by the carrier of your order, the damaged goods will be replaced if the complaint is reported within 24 hours of delivery with the picture of the damaged item.

In case of any return, the refund will be initiated within 24-48 hours of return depending upon the bank policy.

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